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We hardly advertise....but instead rely on referrals.
Testimonials... I've ordered 3 or 4 times from NoBrainer and I can't think of a thing I would change. Service is good and the quality of the blinds I have received have been great! The site is very clear to me and very easy from which to order. The best part is that I know I can count on getting my blinds within just a few days from ordering. I know I'll continue to use your company in the future. I have 2 more purchases budgeted and will be ordering again soon! Thanks, Penny N. I have never been so pleased with something I have ordered before in my life! They are installed and look wonderful! Thank you so much for a great product, and for your sales rep. ANA that I spoke to on the phone and through e-mails, she was greatttt! One Extremely happy customer, Donna N. Hi Jay, I can't think of anything I'd change. Your website is easy to use and full of great tips on measuring and installation. Your prices are terrific. The order came promptly and as advertised, with all the necessary hardware. The blinds look great in our living room, and I've already passed your company's name on to other people, and would happily order from you again in the future. Great product, great value, great service! Best, Gina I just wanted to send you a letter to let you know how pleased we were with our blinds and the service. We ordered them on 9/4/02 and received them yesterday, 9/11/02. We couldn't be happier with the quality, price (saving us at least $500-$700), and turn around time. We are absolutely thrilled with our new blinds! Thank you so much! Dan and Malia K. On re-reading my last E-mail, I realise I was very perfunctory in my thanks for the work you did in getting my replacement order processed. So, I just wanted to say, again, THANK YOU, for going out of your way to make sure the order was delivered in time for me to get the blinds installed before I left. It enabled me to leave the new furniture and carpets in that room safely shielded from the Florida sun. 3 weeks of direct sunlight here can really fade and damage fabrics. It is very satisfying to have found people who go out of their way to meet a customer's needs. And, of course, apart from continuing to order from you, I will make sure all the people who talk to me about furnishings know about your Company. Sincerely, John Prosser Hello, My name is Donna N., I received my order for 3 of the faux bio wood blinds today. I have never been so pleased with something I have ordered before in my life! They are installed and look wonderful! Thank you so much for a great product, and for your sales rep. ANA that I spoke to on the phone and through e-mails, she was greatttt! One Extremely happy customer, Donna N. hello, i got the blinds i ordered. they are great.my husband and i installed all six of them in under an hour, including moving all the plants from the window sills. they also came 3 days sooner than i had expected them.so, just wanted to say 'good job' and it was a pleasure doing business. thanks, valeria Got my blinds yesterday--THEY ARE GREAT!! Thanks. I'm forwarding your internet site URL to my sister-in-law now! Terry H. Hi again, Jay, The Graber vertical blind I ordered arrived very quickly, was a cinch to install, and really looks great! It's an excellent value for such a sturdy, good looking blind, and should hold up well in that rental property. As I've stated before, I continue to be very pleased with all my dealings with NoBrainerBlinds.com and plan to continue to be a NBB customer. Best regards, Randy H. Wow!! You guys are awesome!!!! What a pleasure it has been doing business with you!! I'm sending your Website address to my brother who just bought a new house that needs......you guessed it......BLINDS!! (And he thought wood blinds would be too expensive. HA!) Thanks again!! Ellen I am happy to "testify" to the fact that you are "TOP OF THE LINE". Ordering could not be easier. Installing could not be easier. Even the paying for it part is great, because I checked around on prices before I discovered your company, and like I say, I was astounded at the money I could save doing it myself, compared to having someone come in and custom measure and install. I hate to use the term, "Number One Fan", it makes me think of the Steven King novel, but I am, if not your #1, in the running. P.S. I also passed this info along to all of my friends and family Mary C. "I must commend both the service and the product that you provide. As a computer consultant with years of interaction with various online establishments both professionally and personally I can say without a doubt that No Brainer Blinds truly delivers outstanding customer service and a outstanding product. I ordered my wood blinds and within 3 days they were delivered, installation was a breeze and they look great. A job well done." Thanks, Joe "Your NoBrainer blinds were certainly the easiest "nobrainer" of any window covering I have ever installed. Upon receipt we took your blinds with us to a remote mountain cabin and it was such a joy to slide them out of the box and find that they all fit! Installation for all eight blinds took only a few minutes each. I was impressed that your packing even counted the exact number of mounting clips that I would require...and they were all there!! We also want to thank you for getting them to us just in time for our trip to the cabin! You have a wonderful product. May God bless you and your business because of your quality and personal service!" Bruce and Ruth P. "I received my order today for my [Satinwood] shutters. I had fretted for 3 weeks wondering if I measured correctly or if I had made the right choice on the slat size. Anyway, we opened one up and mock hung it in the window and it looks awesome. The frame makes it so easy to hang. The craftsmanship really looks like quality work. I will let you know how our installation goes. I have 3 more windows across the front of our house that I will want to order for in the future. Thanks for a great product." Sally F. "Thank you. So far the service has been GREAT! The website thorough and easy to follow, however I did opted for help with my entry. This is a lot of money for me and I wanted to make sure I got the order right. Sharon took my order and walked me through the website. Sharon has been so helpful. She represents your company well. She knows the product well, which instills confidence in me, she is articulate, considerate, and most of all very patient with a shutter novice and Internet idiot like me. I admit, I was skeptical in ordering shutters over the telephone, but after speaking with Sharon I knew I was doing the right thing and saving a lot of money. I can't say enough good things about here. I am really hoping that my order can here by April 11, I have a friend in town who has a construction background and can help me install the shutters." Thanks again. Gary "I never send these types of mesages. We ordered (with slight hesitation) off your web site - recieved the order in just days. We actually had the blinds up in an hour - over a glass of wine.... Thanks and if you ever need a reference or a case study - we'll be more than happy." Paul and Molly P. "I have to take a minute and write to you because your company really does an outstanding job. I am also in a service industry and am constantly pleasantly surprised by the timeliness and accuracy of your order fulfillment. Any time I have had to call into cust service (I usually have Sharon) she is friendly, efficient and very helpful. We built a new house a few months ago and so I have been slowly filling the windows with your products - I also recommend the website to everyone I know. Keep up the good work - these are tough times but I think nobrainer should do very well." Nancy K. "Hey Jay- We love your company. Our new custom home is quickly becoming a NoBrainer display home. We ordered via catalogue at our last house, but your prices and service smoked those guys. Everything fits perfect. Your customer service reps walked us through a three-on-one headrail and it came out exactly as promised. I can't wait for the UPS truck to show up this week. I can get those 2-inch Diamondwoods installed in about two minutes. I'm telling all of my employees to bookmark your site. I think we qualify for a tee-shirt at this point. I could use an XL, my wife could use a L. Surprise us. Thanks for everything. We'll send you some digital pictures of our blinds installed if you want them." Tim and Stephanie M. "I have ordered from other direct order companies, but I have to say that Sharon did a wonderful job in researching some questions I had. She was very pleasant and went the extra step in customer satisfaction. I wish all sales reps could be as efficient and friendly as she was." Denise T. "I was a nervous wreck over ordering blinds online. I fretted for days, wondering if I had made a major mistake. Then the blinds came to our new house and we began the installation. I was so impressed with the precise fit and the look of my windows ala NoBrainer. They are wonderful, super, terrific, and I am very pleased with your company. Thank you! Thank you!" M.J. Snider "I am a multi-time customer going back about 6 years: we have been very happy with our experience and have recommended No-Brainer to a number of family members and friends. Thanks so very much!" Susanne S. "My wife is very pleased, and if you are married you know, when the wife is pleased, I'm pleased!! Happy New Year. :))))" Eric L. "Ordered my blinds over the weekend and got 'em today (Thursday)- WOW!!" Steve P. "It is rare that I write a company, but I was so impressed with NoBrainer that I had to write. I just finished my basement and was looking for blinds at Home Depot and Menards. The Hunter Douglas blinds I wanted were $211 each plus tax. Menards told me I would have to wait 4 weeks to get them. I got the exact same blinds from NoBrainer for $141 each with no tax and free shipping! And I got them in ONE WEEK! You guys rock! I also got two sets of the No-Brainer faux wood blinds for my bedroom and they were much nicer than I was expecting too. Thanks a lot and believe me... I will tell all my friends about you." Mike T. "After scanning my newsgroup and searching the Net, I found No Brainer Blinds and Shades. They carry the same Hunter Douglas line at a better price and needs only one(!) day for manufacturing. The person(s) at their toll-free customer service/info line were very nice and knew exactly what they were doing. I strongly suggest everyone to stay away from _(bleep)_ Blind Factory and get blinds from No Brainer Blinds for a better price, better service and speedier delivery." Rui-Tao D. "I'm a Director of Marketing and I've been learning a lot from you on how to handle customers over the Internet. Our customers expect the quick response to their questions as I've received from you. It has been a pleasure doing business with you. I'll be sure to refer your service as much as possible." Sincerely, Michael H. "I've received all of my products, and I am thrilled!!! I placed my order on a Wednesday, and received the wood blinds on the following Wednesday, the eclipse Duettes on Thursday, and the vertical the next Monday. I'll suggest No Brainer to everyone I meet in my new housing development. I did a thorough price comparison, and the same Hunter-Douglas products from Home Depot would have cost me about $3000, and from a local decorating center about $3600. No Brainer's price was just $1700!!!!! After my order of 16 window coverings, I still have 4 windows uncovered. It's a toss-up on regular Duettes or sheer Duettes. But, it's not a toss-up on where I'll order them from, No-Brainer, of course!!!!" Your very satisfied customer, Kathleen B. "I received my Hunter Douglas mini-blinds this week quicker than I expected-a nice surprise! They installed so easily and look fantastic...You folks are terrific! Thank you for providing such a no-brainer, no fuss, no-trouble service!" Karen D. "Thank goodness for No Brainer! I went to the local showroom to choose vertical blinds and put up with the minimum wage workers trying to read price sheets and sell me on lower quality, lower priced blinds. Then I went to the Net and received quotes from 10 different vendors. No Brainer's stunning price was under $200 when I received similar product quotes for over $500. They walked me through the measuring, I got my blinds in less than a week, and didn't even have to pay shipping or tax! I will NEVER buy blinds any other way, and have recommended you to all of my friends. Now if [you] would just branch out into the rest of the things I need for my home." Jill R. "Well, if you ever find yourself looking for VC ( i.e. venture capital) investors, please feel free to contact me. We are a firm that focuses exclusively on electronic commerce companies. Yours is one of my personal favorites. Great savings. No annoying sales reps. Fast delivery. You all were some of the first to really figure [the Net] out." Jason B. "Yours was the best price (by far in some cases). The order was perfectly executed ans shipped when we expected it to be." Brian B. and Laura H. "I must pay you a HUGE compliment. I have priced many, many shades and no-brainer (by far) offers the best quality for the lowest price. Sharon will be seeing me quite a bit-I have another 25 windows to dress. Many thanks!" Quinn B. "I couldn't be happier with you guys. I am cheerfully recommending you to anybody I know needing blinds... not that I know that many people, but hey, I'll do what I can. Thanks again and I wish you continued success!" JoAnne R. "It was nice getting the free samples to be able to really get the feel before picking a certain NoBrainer honeycomb shade fabric. It worked out perfectly!" Andrea B. "I've previously bought books and cameras on the web, but my purchase from NoBrainerBlinds was my first purchase of an item that needed installation. While I was anxious at the prospect, my experience with nobrainer was quite pleasant. Your prices were cheaper and YOUR SERVICE TWICE AS FAST compared to the other Chicago full service firm. You were quite prompt in mailing some small but necessary accessories that were missing in the first shipment. Nobrainer defines 'full service'!" Venu V. "I have purchased some blinds before from NoBrainer and was extremely pleased with the shipping and the condition of the blinds upon arrival and more importantly, after installation." Bob W. "I thought your site was very complete. The only thing I had to email to ask was "what is a swivel mount"? I visited many sites and found myself comparing them all to yours." Cindy E. "I think I may have qualified for the free t-shirt (XL) based on orders over $1100. By the way, each order has been perfect and we have been very pleased with price, timing, and quality." Geoff J. "Your web site made it so easy... and I am usually not so good at doing these types of things. I can't wait to get my blinds!!!!!!!!" Sincerely, Allison S. "Hi Sharon... thanks to everyone at No Brainer Blinds. I am thoroughly impressed at your company's professionalism and service. It was nice doing business with a company that delivers more than you expect. Now I'm ready to order one more shutter (that makes 22)." Michael C. "Even without a brain, I know No Brainer is the smartest place to buy blinds!" Scarecrow (OK, so we made that one up.) We could go on and on and on... Send your story of glory to: glory@NoBrainerBlinds.com |
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